Thank you to our wonderful customers for your positive feedback. We appreciate your business and are pleased that you have had a pleasant shopping experience with us.
"Having visited this wonderful store (in person) several times, I always left knowing I wanted to get the address plaque for our home in Michigan. The problems was I didn't want to carry it home in my luggage on the plane. I finally decided a couple of weeks ago that the time had come. I went on-line and found your store, ordered my address plaque and was pleased to get a prompt response from one of your staff. My address plaque arrived promptly, exactly as I had ordered it, securely padded and wrapped. Can I just say how pleased I am with the whole transaction and especially the lovely, colorful and well made plaque. We got it hung up and it looks great. Several neighbors have complimented us on it and we are happy to say where we got it. By the way, we ordered the "Puebla" Tile House Markers. Thank you."
"I have purchased California mission tiles from the Tile Shop over the past few years. They are very helpful - when I have questions that I can't find an answer to on the website they respond to email and phone call questions very promptly and politely. A business that goes above and beyond in the customer service arena is hard to find these days. I am happy to be a Tile Shop customer!" Richene O., Jacksonville, FL
"I don't usually order from the internet but I must say that I was completely satisfied with their service, quality and efficiency. I called them first then ordered on the internet and when I called they were extremely helpful. Bravo to them - good business to deal with." M.C. Viera,Florida
"The framed address tiles arrived in less than a week, VERY safely packed, and are just as described and seen on-line. I am very pleased with the product and the service. I'd do business with these folks again." Sharon H., Baldwinsville, NY
"My experience with the Tile Shop was great! The web site was clear - except for the spot where you enter your desired house number. A little confusing - but I emailed them with my question, and the shop emailed me immediately with the answer. Very helpful and cordial. The cost was the best that I could find over the internet, and I searched for several days. I highly recommend The Tile Shop!" Terry M., Charleston, SC
"These folks called me and emailed me because they could not fill the particular order I made well. We talked back and forth and I ended up canceling my order. I recommend them highly, because they put my needs above making money. I really appreciated them in every way." Kathy in Virginia
"Customer service was outstanding! Our order was well-priced and arrived quickly, but above all it looks wonderful." J.H. Kensington, MD
"I ordered some house number tiles and was very pleased. The ordering process was seamless and tracking info for the shipment was provided quickly. The pricing was also quite reasonable, compared to similar items I had seen online. All in all a very positive experience! The only thing I would like to see would be more shipping options, but I suppose the retailer has their reasons. Thanks for a great product and good shopping experience!" E.S. Boston, MA
"Very pleased with quality of merchandise. Tile Shop contacted me to clarify order before shipping & saved me a costly mistake. Merchandise arrived well-wrapped & in timely manner. Thanks!" M.S. Milwaukee, WI
"It was a truly a pleasant experience dealing with these folks. Everything was done exactly as agreed. Number tiles and letter tiles were as described and look excellent in the application. I am very pleased and will without hesitation recommend The Tile Shop." J.W. Pueblo West, Colorado
"What a great business to work with! Tile looked even better than it did on the web. Arrived on time and well packaged." G.M. Redmond, WA
"I was very pleased with The Tile Shop's customer service. I purchased two sets of house numbers and iron frames. I was contacted by Maria of The Tile Shop who offered to glue the tiles onto the frame, using a special weather resistant glue, at no extra charge. The tiles arrived in a timely manner and packaged on such a way that they would not be damaged during shipment. I would order from them again." J.C., E. Bridgewater, MA
"This was my second order from The Tile Shop. The prices are reasonable and the service is efficient. I'd buy again if I saw something that I liked/needed." B.G., San Mateo, CA
"The tiles were exactly what I was expecting. Your service was fast and fairly priced. You have a great business and I hope to use your company again. Thank you!" T.H., Port Orange, FL